![]() Report ID: 9c4eb1e3-1699-11e6-9eb1-64 006a72ea48įaulting package-relative application ID:Ĭ:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL. 1073, time stamp: 0x56ff9482įaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000įaulting application start time: 0x01d1aaa65d5458f7įaulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL. (I have tried with SEP disabled on both the server and the windows client)įaulting application name: EXCEL.EXE, version. We also have SEP running on the Windows 2012 R2 server - but the problem happens whether SEP is enabled or not I have replicated the problem when SEP is enabled and disabled. We use Symantec Endpoint Protection - Version. I copied the folder of Excel files to the desktop and Excel never crashes when I opened it. We have DFS file shares (Server 2012 R2) but the problem also happens when browsing to a normal server share (non-DFS) that Excel 2016 365 will crash intermittently when opening files (say 1 in 10 file opens). Click on Microsoft Office tab and then click on the Uninstall option. ![]() Follow these steps to perform the process: Navigate to Control Panel and click on Programs and Features. I spent this morning looking into it and I am able to replicate the problem. Now if you have any of these versions of Outlook- 2010, 2013, 2016, 2019, then first try uninstalling MS-Office and then re-install it. I have been trying to roll out Office 2016 365 for some time - but the pilot users keep reporting that Excel 2016 crashes when opening files. We are currently using Office 2010 on Windows 7 without any problems. ![]()
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